At Green Gold, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Please include your order details and photos of the product. We will review your request and process an eligible return, replacement, or refund. Due to the nature of fresh and food products, we cannot accept returns for opened, used, or improperly stored items unless they were delivered damaged or incorrectly. Approved refunds will be issued using the original payment method or another agreed method. Shipping fees are not refundable unless the return is due to our mistake.
